Privacy Policy

Welcome to GANUNATHA ("we," "our," "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, communicate with us, or purchase our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with GANUNATHA:

Personal Information

• Full Name

• Company Name

• Email Address

• Mobile Number

• Shipping & Billing Address

• GST Number (if applicable)

Business Information

• Company Logo

• Branding Artwork

• Product Customization Requirements

• Bulk Order Details

• Purchase History

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Statistics

• Cookies and Analytics Data

2. How We Collect Information

We collect information when you:

• Submit an enquiry

• Request a quotation

• Place a bulk order

• Contact us via Phone, WhatsApp or Email

• Upload artwork or branding files

• Browse our website

• Participate in surveys or promotional campaigns

3. How We Use Your Information

Your information is used to:

• Process quotations and orders

• Deliver customized corporate gifts

• Provide customer support

• Communicate order updates

• Improve our website and services

• Personalize your shopping experience

• Respond to enquiries

• Prevent fraud

• Comply with legal obligations

• Send promotional offers (only where permitted)

4. Corporate Branding & Artwork

When you provide logos, artwork, trademarks, or other branding materials:

• You confirm that you own or have permission to use them.

• You grant GANUNATHA permission to use them solely for fulfilling your order.

• We do not claim ownership of your intellectual property.

• Files are stored securely and used only for order processing unless otherwise agreed.

5. Cookies

Our website uses cookies to:

• Improve website performance

• Remember user preferences

• Analyze website traffic

• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Sharing of Information

GANUNATHA does not sell, rent, or trade your personal information.

We may share information only with trusted service providers such as:

• Courier & Logistics Partners

• Payment Gateway Providers

• Printing & Branding Partners

• IT Infrastructure Providers

• Government Authorities where required by law

All such partners are expected to maintain appropriate confidentiality and security standards.

7. Payment Information

Payments are processed through secure third-party payment gateways.

GANUNATHA does not store your credit card, debit card, UPI PIN, banking credentials, or other sensitive payment information.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against:

• Unauthorized access

• Misuse

• Alteration

• Loss

• Disclosure

Although we strive to protect your information, no online transmission or storage system is completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

• Complete your orders

• Provide customer support

• Meet legal, accounting, or tax obligations

• Resolve disputes

After the applicable retention period, information is securely deleted or anonymized.

10. Marketing Communications

With your consent, we may send:

• Product launches

• Festive gifting catalogues

• Promotional offers

• Corporate gifting ideas

• Company updates

You may unsubscribe from marketing communications at any time using the unsubscribe option or by contacting us directly.

11. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Update your contact details

• Delete your personal information (where legally permissible)

• Withdraw marketing consent

• Request information regarding the processing of your data

We will respond within a reasonable timeframe.

12. Third-Party Websites

Our website may contain links to external websites.

GANUNATHA is not responsible for the privacy practices, policies, or content of third-party websites.

We encourage users to review the privacy policies of those websites before sharing personal information.

13. Children's Privacy

Our products and services are intended for businesses and individuals aged 18 years or above.

We do not knowingly collect personal information from children under the applicable legal age.

14. International Visitors

If you access our website from outside India, your information may be processed and stored in India in accordance with applicable laws.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page along with the updated Effective Date.

Your continued use of the website after any changes constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

GANUNATHA

📧 Email: Contact@ganunatha.com

📞 Phone / WhatsApp: +91 9045495855

🌐 Website: www.ganunatha.com

Consent

By accessing or using the GANUNATHA website, submitting enquiries, requesting quotations, or placing orders, you acknowledge that you have read, understood, and agreed to this Privacy Policy.