Terms & Conditions

Welcome to GANUNATHA ("Company", "we", "our", "us"). These Terms & Conditions ("Terms") govern your access to and use of the GANUNATHA website and all products and services offered by us.

By accessing our website, requesting quotations, placing orders, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.

1. About GANUNATHA

GANUNATHA is a premium corporate gifting company specializing in:

  • Corporate Gift Sets

  • Employee Welcome Kits

  • Executive Gifts

  • Promotional Merchandise

  • Customized & Personalized Gifts

  • Festive Corporate Hampers

  • Eco-Friendly Gifts

  • Bulk Corporate Orders

2. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding agreement to use our website and place orders.

If you place orders on behalf of a company, you confirm that you are authorized to do so.

3. Quotations

All quotations provided by GANUNATHA:

  • Are valid only for the period mentioned in the quotation.

  • Are subject to product availability.

  • May change due to market price fluctuations, supplier revisions, taxes, freight charges, or customization requirements.

  • Do not constitute a binding contract until confirmed by GANUNATHA.

4. Orders & Acceptance

An order is considered confirmed only after:

  • Final product specifications are approved.

  • Artwork (if applicable) is approved.

  • Required advance payment is received.

  • GANUNATHA confirms acceptance of the order.

We reserve the right to decline any order at our sole discretion.

5. Pricing

All prices are quoted in Indian Rupees (INR) unless otherwise stated.

Prices may exclude:

  • GST

  • Shipping charges

  • Branding charges

  • Artwork modifications

  • Packaging upgrades

  • Installation (if applicable)

Applicable taxes will be added at checkout or in the final quotation.

6. Payment Terms

Unless otherwise agreed in writing:

  • Advance payment may be required before production begins.

  • The balance payment must be completed before dispatch.

  • Orders may be delayed if payment is not received on time.

Accepted payment methods may include bank transfer, UPI, payment gateways, or other approved methods.

7. Product Availability

All products displayed on the website are subject to stock availability.

In the event a product becomes unavailable, GANUNATHA may:

  • Offer a comparable alternative.

  • Revise the delivery timeline.

  • Provide a refund for the unavailable item if no suitable alternative is accepted.

8. Product Images & Descriptions

Product images are for illustration purposes only.

Actual products may vary slightly in:

  • Color

  • Finish

  • Texture

  • Packaging

  • Material

  • Dimensions

Minor variations are not considered defects.

9. Customized & Personalized Products

Customized products include items with:

  • Company logos

  • Employee names

  • Artwork

  • Branding

  • Custom packaging

  • Personalized messages

Customers are responsible for reviewing and approving all artwork before production begins.

Once artwork is approved, GANUNATHA is not responsible for spelling mistakes, incorrect information, or design errors approved by the customer.

10. Intellectual Property

Customers confirm that they own or have legal permission to use all submitted:

  • Logos

  • Trademarks

  • Brand names

  • Artwork

  • Images

  • Copyrighted material

GANUNATHA shall not be liable for any intellectual property infringement arising from customer-provided materials.

11. Production Timelines

Estimated production and delivery timelines are provided in good faith.

Delivery schedules may change due to:

  • Supplier delays

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Government restrictions

  • Force majeure events

  • Customer approval delays

12. Shipping & Delivery

Delivery timelines are estimates and are not guaranteed.

Risk of loss or damage passes to the customer upon delivery to the shipping address or upon handover to the logistics partner, unless otherwise agreed.

Customers should inspect shipments upon receipt and notify GANUNATHA promptly if packages are visibly damaged or incomplete.

13. Cancellations

Orders may be cancelled only before production or procurement begins.

Once production, printing, engraving, embroidery, or personalization has started, cancellation requests may not be accepted.

Approved cancellations may be subject to administrative or processing charges.

14. Returns & Refunds

Due to the customized nature of corporate gifting, personalized or branded products are generally not eligible for return or refund, except where required by applicable law or where products are defective or supplied incorrectly.

If you receive a defective or incorrect product, please notify GANUNATHA within 48 hours of delivery with photographs and supporting details.

Approved claims will be resolved through replacement, repair, credit, or refund at our discretion.

15. Warranty

Unless specifically stated, products are supplied without any additional warranty beyond the manufacturer's warranty (if applicable).

Natural wear and tear, misuse, accidental damage, improper storage, or unauthorized modifications are not covered.

16. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Upload malicious software or harmful code.

  • Attempt unauthorized access to our systems.

  • Copy or reproduce website content without permission.

  • Submit false or misleading information.

17. Intellectual Property Rights

All content on the GANUNATHA website, including:

  • Logos

  • Product descriptions

  • Graphics

  • Images

  • Website design

  • Text

  • Branding

is owned by or licensed to GANUNATHA and is protected under applicable intellectual property laws.

No content may be reproduced or used without prior written permission.

18. Limitation of Liability

To the maximum extent permitted by law, GANUNATHA shall not be liable for:

  • Indirect damages

  • Consequential losses

  • Business interruption

  • Loss of profits

  • Loss of goodwill

  • Delays caused by third parties

  • Force majeure events

Our total liability shall not exceed the value of the affected order.

19. Indemnity

You agree to indemnify and hold harmless GANUNATHA, its directors, employees, partners, and service providers from any claims, damages, liabilities, losses, or expenses arising from your breach of these Terms or your misuse of our services.

20. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

21. Force Majeure

GANUNATHA shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, transportation failures, government actions, power outages, cyber incidents, or supplier disruptions.

22. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka.

23. Changes to These Terms

GANUNATHA reserves the right to modify these Terms & Conditions at any time.

The updated version will be posted on our website with the revised Effective Date.

Continued use of our website or services after changes are published constitutes acceptance of the updated Terms.

24. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

GANUNATHA

📧 Email: contact@ganunatha.com

📞 Phone / WhatsApp: +91 90454 95855

🌐 Website: www.ganunatha.com

Acceptance

By accessing the GANUNATHA website, requesting quotations, placing orders, or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.