Terms & Conditions
Welcome to GANUNATHA ("Company", "we", "our", "us"). These Terms & Conditions ("Terms") govern your access to and use of the GANUNATHA website and all products and services offered by us.
By accessing our website, requesting quotations, placing orders, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.
1. About GANUNATHA
GANUNATHA is a premium corporate gifting company specializing in:
Corporate Gift Sets
Employee Welcome Kits
Executive Gifts
Promotional Merchandise
Customized & Personalized Gifts
Festive Corporate Hampers
Eco-Friendly Gifts
Bulk Corporate Orders
2. Eligibility
You must be at least 18 years of age and legally capable of entering into a binding agreement to use our website and place orders.
If you place orders on behalf of a company, you confirm that you are authorized to do so.
3. Quotations
All quotations provided by GANUNATHA:
Are valid only for the period mentioned in the quotation.
Are subject to product availability.
May change due to market price fluctuations, supplier revisions, taxes, freight charges, or customization requirements.
Do not constitute a binding contract until confirmed by GANUNATHA.
4. Orders & Acceptance
An order is considered confirmed only after:
Final product specifications are approved.
Artwork (if applicable) is approved.
Required advance payment is received.
GANUNATHA confirms acceptance of the order.
We reserve the right to decline any order at our sole discretion.
5. Pricing
All prices are quoted in Indian Rupees (INR) unless otherwise stated.
Prices may exclude:
GST
Shipping charges
Branding charges
Artwork modifications
Packaging upgrades
Installation (if applicable)
Applicable taxes will be added at checkout or in the final quotation.
6. Payment Terms
Unless otherwise agreed in writing:
Advance payment may be required before production begins.
The balance payment must be completed before dispatch.
Orders may be delayed if payment is not received on time.
Accepted payment methods may include bank transfer, UPI, payment gateways, or other approved methods.
7. Product Availability
All products displayed on the website are subject to stock availability.
In the event a product becomes unavailable, GANUNATHA may:
Offer a comparable alternative.
Revise the delivery timeline.
Provide a refund for the unavailable item if no suitable alternative is accepted.
8. Product Images & Descriptions
Product images are for illustration purposes only.
Actual products may vary slightly in:
Color
Finish
Texture
Packaging
Material
Dimensions
Minor variations are not considered defects.
9. Customized & Personalized Products
Customized products include items with:
Company logos
Employee names
Artwork
Branding
Custom packaging
Personalized messages
Customers are responsible for reviewing and approving all artwork before production begins.
Once artwork is approved, GANUNATHA is not responsible for spelling mistakes, incorrect information, or design errors approved by the customer.
10. Intellectual Property
Customers confirm that they own or have legal permission to use all submitted:
Logos
Trademarks
Brand names
Artwork
Images
Copyrighted material
GANUNATHA shall not be liable for any intellectual property infringement arising from customer-provided materials.
11. Production Timelines
Estimated production and delivery timelines are provided in good faith.
Delivery schedules may change due to:
Supplier delays
Public holidays
Natural disasters
Transportation disruptions
Government restrictions
Force majeure events
Customer approval delays
12. Shipping & Delivery
Delivery timelines are estimates and are not guaranteed.
Risk of loss or damage passes to the customer upon delivery to the shipping address or upon handover to the logistics partner, unless otherwise agreed.
Customers should inspect shipments upon receipt and notify GANUNATHA promptly if packages are visibly damaged or incomplete.
13. Cancellations
Orders may be cancelled only before production or procurement begins.
Once production, printing, engraving, embroidery, or personalization has started, cancellation requests may not be accepted.
Approved cancellations may be subject to administrative or processing charges.
14. Returns & Refunds
Due to the customized nature of corporate gifting, personalized or branded products are generally not eligible for return or refund, except where required by applicable law or where products are defective or supplied incorrectly.
If you receive a defective or incorrect product, please notify GANUNATHA within 48 hours of delivery with photographs and supporting details.
Approved claims will be resolved through replacement, repair, credit, or refund at our discretion.
15. Warranty
Unless specifically stated, products are supplied without any additional warranty beyond the manufacturer's warranty (if applicable).
Natural wear and tear, misuse, accidental damage, improper storage, or unauthorized modifications are not covered.
16. User Responsibilities
You agree not to:
Use the website for unlawful purposes.
Upload malicious software or harmful code.
Attempt unauthorized access to our systems.
Copy or reproduce website content without permission.
Submit false or misleading information.
17. Intellectual Property Rights
All content on the GANUNATHA website, including:
Logos
Product descriptions
Graphics
Images
Website design
Text
Branding
is owned by or licensed to GANUNATHA and is protected under applicable intellectual property laws.
No content may be reproduced or used without prior written permission.
18. Limitation of Liability
To the maximum extent permitted by law, GANUNATHA shall not be liable for:
Indirect damages
Consequential losses
Business interruption
Loss of profits
Loss of goodwill
Delays caused by third parties
Force majeure events
Our total liability shall not exceed the value of the affected order.
19. Indemnity
You agree to indemnify and hold harmless GANUNATHA, its directors, employees, partners, and service providers from any claims, damages, liabilities, losses, or expenses arising from your breach of these Terms or your misuse of our services.
20. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
21. Force Majeure
GANUNATHA shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, transportation failures, government actions, power outages, cyber incidents, or supplier disruptions.
22. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka.
23. Changes to These Terms
GANUNATHA reserves the right to modify these Terms & Conditions at any time.
The updated version will be posted on our website with the revised Effective Date.
Continued use of our website or services after changes are published constitutes acceptance of the updated Terms.
24. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
GANUNATHA
📧 Email: contact@ganunatha.com
📞 Phone / WhatsApp: +91 90454 95855
🌐 Website: www.ganunatha.com
Acceptance
By accessing the GANUNATHA website, requesting quotations, placing orders, or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.
